Category: FAQ

What alternative browsers do you offer?

11.09.2018 - 09:50

We currently support Mozilla Firefox and Chrome.


I get this error at classroom when trying to log on: There are currently no logon servers available

11.09.2018 - 09:50

Usually this means that the computer does not have a network connection. Check if the network cable is unplugged and try rebooting the computer. If the problem persists, contact LabraNet staff.


I got this error: Application Blocked on this webpage X, how can I use this service?

11.09.2018 - 09:50

This is our application firewall blocking the connection. If you need a special service allowed for study purposes, contact us.


Is there any possibility to use LabraNet services (e.g. home folder) at home?

11.09.2018 - 09:49

Yes there is. Please look at the instructions -section.


When will you delete my account/data?

11.09.2018 - 09:49

Data will be deleted at the end of a two week grace period after a users right to study has ended. Please back up your data during the two week grace period.

Additionally data/account information can be deleted if requested (ID needed).