Author Archives: wpadmin
Contact the LabraNet helpdesk
Note: If your matter is concerning any of the following:
- Office 365 (Email, OneDrive, Teams etc.)
- Peppi
- Moodle
- Zoom
- WLAN (Eduroam)
- Computers anywhere except in LabraNet classrooms
Then you want the JAMK helpdesk instead.
If not and you want to contact LabraNet administration, please fill out a service request.
Academic Subscriptions
Most current list of the software subscriptions JAMK participates in can be found in JAMK Helpdesk:
Institute of Information Technology participates currently also in VMware Academic Program (VMAP), which provides one year trial licenses for VMware Virtualization software, such as VMware Workstation, vSphere Hypervisor and vCenter Server.
Sadly, after the acquisition of VMware by Broadcom, VMware Academic Program no longer exists. We recommend moving on to platforms that support individual learning and care for their users such as Proxmox
How do I get LabraNet User ID?
If you are a student you have to first enroll to courses in Peppi. After that you will receive via email your LabraNet User ID and some instructions. You will not receive User ID if none of the courses that you have enrolled to is held in LabraNet class rooms or if the courses do not use LabraNet services and/or resources. At the beginning of each semester LabraNet Admins will periodically run a script that check new users from Peppi. If you are not going to enroll in Peppi (e.g. you have almost finished your studies) and you wish to use LabraNet, please mail us or visit room D332 in IT-Dynamo.
Members of staff can have their User ID’s by visiting us in room D332.
I left a memory stick behind and now it’s not there, where can I find it?
You can try asking your teacher in that class, Infodesk at Dynamo Lobby or LabraNet staff at D332.
Why are these pages written in English?
Mainly because we have also international students who’ll hopefully read these instructions.
