Category: News
Missing programs and features on classroom machines
We have noticed numerous issues on the classroom workstations regarding Start menu and some applications. Common issues currently occurring are:
- Cannot see any programs on Start menu or Desktop
- Cannot use search features
- Cannot open Windows 10 native applications such as calculator
We are currently investigating these issues. In the meantime, one can use the Programs -shortcut on the desktop to access software:
If even the Programs -shortcut is missing from the Desktop, software can be found in C:\Program Files or C:\Program Files (x86) -folders manually.
On new installations, waiting for a period of time (15 minutes) and signing out/in can help also.
Updated Remote access guide
To ease the pain of Mac users LabraNet-wide, LabraNet Remote access guide has been updated. Additional documentation has been provided for L2TP/IPSec VPN for Mac OS users and documentation related to iSstp has been removed.
vpn.labranet.jamk.fi
As a reminder, the old VPN-service vpn.labranet.jamk.fi has been shut down. Please use the new server at sslvpn.labranet.jamk.fi. Instructions for using the new server and connection are available here.
LabraNet VPN Service
LabraNet VPN service has been updated to a more secure protocol. This means the old server, vpn.labranet.jamk.fi, will be gracefully laid to rest during the upcoming fall semester (probably week 42). Users should use the new server at sslvpn.labranet.jamk.fi from this point forward and to reflect this change, LabraNet Remote Access Guide has been updated with instructions on how to set up the new connection.
Should you encounter any issues, please contact LabraNet Helpdesk.
Microsoft Imagine Academy webstore issue
There is an ongoing issue with Microsoft Imagine Academy webstore. Some products yield erroneous download links which result in 403 Forbidden error messages. MS Imagine webteam at Kivuto is looking into the issue and hopefully it will be resolved soon.
UPDATE 21.9.2017! So far it seems this is a problem limited to Funet and Telia customers, so as a workaround you should try downloading your products from a different network if possible.
REMINDER: Seeing as this is *still* an issue, we would like to remind you that you will still get valid licences through Imagine Academy. You can obtain the installation media elsewhere. One example is the Windows 10 media creation tool Microsoft offers.
