Covid-19 changes our customer service completely to online mode. If you need to contact LabraNet administration, please use our ticketing system to submit a service request. Our staff monitors new requests actively.
It has come to LabraNet Administration’s knowledge that connecting to LabraNet VPN fails on Windows 10 1903 when the following applies.
– User has not saved credentials for the VPN connection AND
– Connection is initiated from the taskbar Network menu
– VPN connection never actually asks for credentials / connects
– Save credentials for the VPN connection OR
– Use the VPN System app and initiate the connection from there OR
– Open cmd and issue the command rasphone which will open the old connection menu which lets you complete the connection
Presumably Microsoft will fix this at some point, but for now if this is an issue for you, please try the workarounds.
As of 15.2.2019 you may notice that Microsoft software has been removed from Kivuto webstore, and the following announcement appears:
“The Microsoft Imagine program is now Microsoft Azure Dev Tools for Teaching. To access, please go to https://aka.ms/devtoolsforteaching and sign in using your username. It may ask you to create a Microsoft Account if you do not have one already.”
Microsoft products are now only available through Microsoft Azure Dev Tools for Teaching. After completing the signup using your JAMK credentials, you can browse available software (possibly) under Home -> Education -> Software.
VMware products are still available through Kivuto Webstore.
As a reminder, the old VPN-service vpn.labranet.jamk.fi has been shut down. Please use the new server at sslvpn.labranet.jamk.fi. Instructions for using the new server and connection are available here.
LabraNet classrooms are not available from 4th of May to 14 of May. The exception is the project room in Turbiini.